Please make sure you have all you valuables removed from the home or apartment prior to you mover arriving. Our foreman will produce and have you sign a waiver stating that you have removed your valuable possessions prior to starting your move. Here are a list of a few items below.
We understand you may have to take time off work to move so we accommodate your schedule. We allow for an arrival time (half an hour for early morning moves, and two hours for mid-afternoon) and communicate with you during the entire process – as soon as we know exactly what time we will arrive we will let you know. Once you have booked with us we will not let you down. Our window allows for traffic and other unforeseen issues.
Yes, all furniture when it leaves your home and arrives in your home will be padded/padded and shrink wrapped, mattresses are protected with mattress bags (to insure that they do not get dirty or damaged) and all glass is bubble wrapped so that it makes it to your new location safely and scratch-free.
We are happy to disassemble and reassemble any pieces of furniture within our ability. In a few cases, custom furniture may need to be disassembled before we arrive.
Depending on the option you choose, we are either liable for replacing the full value of the item, getting it repaired or as the state requires us to compensate for at least $0.60 per pound of the damaged item.